Returns & Exchanges

At Scholl, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unworn condition. If your new footwear isn't the perfect fit, we provide a streamlined process for returns and size exchanges.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unworn shoes in their original packaging, ensuring all tags and inserts are included to maintain return eligibility.

• 3.
  Label and Ship

  Print the prepaid shipping label provided by our portal, attach it to the outside of your package, and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects your return, we will process your refund to your original payment method within 5 to 7 business days.